Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Tradeable Academy ("Tradeable," "Company," "we," "us," or "our"), governing your access to and use of the website, platform, tools, digital content, and any related services (collectively, the "Service").

By registering an account, clicking "I Agree," making a payment, or otherwise accessing or using any part of the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, as well as any additional policies referenced herein.

If you are using the Service on behalf of a third party or organization, you represent that you have authority to bind that party to these Terms.

Tradeable Academy is, as of the date of these Terms, an independently operated business and trade name. These Terms are entered into with that independent business, run by an individual operator. These Terms may in the future be assigned to a company that takes over operation of the Service; if that happens, users will be informed by written or electronic notice, the assignee will be the contracting party under these Terms from the date of that notice forward, and this section will be updated to state that entity's name and registered address. References in these Terms to "Tradeable Academy," "Tradeable," "Company," "we," "us," or "our" refer to that business and, upon such assignment, to the assignee. For any notice, question, or legal contact regarding these Terms or the Service, you may reach us at [email protected] (see Section 18).

Tradeable is a digital educational platform designed to provide general educational content about financial markets, trading concepts, technical analysis methodologies, and related topics. The Service includes, without limitation, interactive and AI-assisted tools and features such as AI-generated screenshot/chart analysis, educational quizzes and knowledge challenges (including a timed Daily Challenge), trade-preparation checklists and self-logging tools ("Pre-Flight"), a community forum, data-visualization features, downloadable educational PDFs, and gamification elements (experience points, ranks, badges, and certificates). The specific features available depend on your plan and may be added, modified, or removed at our sole discretion.

We are not registered as investment advisors, broker-dealers, financial planners, or any regulated financial professional in any jurisdiction. Trading and investing in financial markets involves substantial risk of loss, including the possible loss of all invested capital. Past educational examples or historical market scenarios described within the Service do not guarantee or predict future results.

You acknowledge that any trading or investment decisions you make are solely your own responsibility. Tradeable shall not be liable for any financial losses, damages, or consequences arising from your interpretation or application of any content provided through the Service.

To access or use the Service, you must meet all of the following requirements:

• You must be at least 18 years of age.
• You must have the legal capacity to enter into a binding contract under the laws of your jurisdiction.
• You must not be a resident of, or subject to the jurisdiction of, any country or territory subject to comprehensive sanctions by the United States Office of Foreign Assets Control (OFAC), the United Nations Security Council, the European Union, or any other applicable sanctions authority that would prohibit your access to or use of the Service.
• You must not have been previously suspended or permanently banned from the Service by Tradeable.

By creating an account, you represent and warrant that you meet all of the above eligibility requirements. If you do not meet these requirements, you must not access or use the Service. We reserve the right to suspend or terminate any account found to have been created in violation of these eligibility criteria, without notice and without refund.

To access most features of the Service, you must register and maintain a personal user account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

You are solely responsible for maintaining the confidentiality of your account credentials, including your password. You are fully responsible for all activities that occur under your account, regardless of whether such activities are authorized by you. You agree to notify us immediately of any unauthorized access or suspected security breach.

Account sharing is strictly prohibited. Each account is personal and non-transferable. You may not create, use, or maintain more than one account. Accounts found to be shared, transferred, sold, or duplicated may be suspended or permanently terminated without notice and without refund.

Tradeable reserves the right to refuse registration, cancel accounts, or remove or edit content at its sole discretion.

Tradeable offers the following subscription tiers: Free, Standard, and Premium. Each plan provides access to specific features as described on the pricing page, which may be updated from time to time at our sole discretion.

Paid plans are available on the billing cycles offered at checkout. The cycles available may change over time; the ones shown at checkout at the moment of purchase are the ones that apply. Where a monthly cycle is offered, each payment covers one (1) month of access; where an annual cycle is offered, it is billed as a single upfront payment covering twelve (12) months of access. In either case whether that period renews automatically depends on the payment method you choose, as described under "Automatic renewal and cancellation" below.

All prices are displayed in United States Dollars (USD) and are exclusive of any applicable taxes, levies, or duties imposed by your local jurisdiction. You are solely responsible for any such taxes arising from your purchase.

Payment methods. Payments are made through the methods offered at checkout, which are currently: (a) debit or credit card, or PayPal balance, through PayPal; and (b) USDT (Tether) through a third-party cryptocurrency payment platform. The methods available to you may vary by country and may change over time; the ones shown at checkout at the moment of purchase are the ones that apply. All prices are quoted and contracted in United States Dollars (USD) regardless of the method you choose; where USDT is used, it is solely the settlement medium, at one (1) USDT per USD. Once your payment is confirmed, your plan is activated automatically — normally within minutes. If you have completed a payment and your plan is not active within twenty-four (24) hours, contact us: we will activate it manually or refund the payment in full. We never receive or store your full card number or your banking credentials. Your plan remains active until the end of the billing period you paid for. If your plan is not renewed, it reverts to the Free tier at the end of the paid period, and access to features available only under your previous plan ends at that time.

Automatic renewal and cancellation. Where you pay for a monthly plan through PayPal, you are authorizing a recurring charge: at the end of each monthly period we will charge the same amount to the same payment method, automatically, for as long as you keep the plan. The amount, the plan and the billing date are shown to you before you approve the authorization. Whether a discount from a promotional code also applies to renewals depends on the terms of that specific promotion, as shown at checkout when you apply it; a promotion never obligates us to offer the same discount on future purchases or new authorizations. You may cancel at any time, with no notice period, no fee and no explanation required, from the Settings page of your account; you may also cancel directly from your PayPal account. Cancellation stops future charges only: you keep access until the end of the period you have already paid for, and a period that has already begun is not refunded. If a renewal charge is declined, the payment provider may retry it over the following days; if it still cannot be collected, the authorization is suspended and your plan reverts to the Free tier at the end of the period already paid for. Annual plans and payments made in USDT are not recurring: each such payment covers one period only and, to continue, you must complete a new payment before your current period ends. We will not increase the amount of a recurring charge without notifying you in advance by email and giving you the opportunity to cancel before the new amount applies.

One plan at a time; changing plan. An account may hold only one paid plan at any given time, and plans are not stackable: while a paid period is running you cannot buy the same plan again, nor buy months in advance. Where an annual cycle is offered at checkout, that is the way to pay for a longer period upfront. You may change between paid plans at any time, in either direction, and the change is applied as follows. Moving to a higher-priced plan takes effect immediately: you are charged for the new plan that day, a new period of that plan begins that day, and the period of your previous plan ends at that moment — the remaining days of the previous plan are not carried over, not extended and not refunded. Before you confirm such a change we show you, at checkout, how many days you are giving up. Moving to a lower-priced plan is scheduled: nothing is charged on the day you request it, you keep your current plan and all of its features until the end of the period you have already paid for, and the new plan and its lower price begin on that date. You may cancel a scheduled change from the Settings page at any time before it takes effect. A change of plan you request yourself is not a cancellation and does not entitle you to a refund of the period in progress.

Who receives the payment. Payments may be collected on our behalf through a payment account operated by an authorized recipient, and the account-holder name shown by the payment provider on your receipt or statement may therefore differ from the trade name of the Service. This does not change who you are contracting with: the business identified in Section 1 remains your sole counterparty and remains responsible for delivering the Service and for any refund due under these Terms. If you do not recognize a charge, contact us before disputing it — we will identify the payment and resolve it. Where a refund is due under these Terms, it may likewise be issued from that same payment account; a refund made in that way is made on our behalf, is treated as a refund by us for all purposes under these Terms, and fully discharges our obligation to refund you.

Card and PayPal payments. Card and PayPal-balance payments are processed and settled in USD by PayPal, a third-party payment provider governed by its own terms and privacy policy; we do not control it and are not responsible for its availability or its acts. Where a refund is due under these Terms, it is made by the same method, to the same account, for the amount of the original purchase. If you believe something went wrong with a payment, contact us first: we keep a delivery record of every order — the moment the plan was granted, the period it covered, and the account's subsequent access to the Service — and we may present that record to the payment provider in response to a dispute. Opening a chargeback or dispute over a plan that was in fact delivered is a breach of these Terms. If a payment is reversed, charged back, or refunded through the provider, we may suspend or terminate access to the plan it paid for until the matter is resolved.

Cryptocurrency payment terms. Where you pay in cryptocurrency, the following applies. At checkout you receive a payment invoice showing the exact amount, the network, and the receiving address. That invoice is the only valid source of a payment address. We never send, publish, or communicate a payment address by email, private message, chat, social media, or any channel other than the invoice generated for your order within the Service, and we will never ask you to send funds to an address obtained anywhere else. A transfer sent to an address that did not come from your own invoice is not a payment to us, does not entitle you to any plan or content, and is outside our control. If anyone contacts you claiming to represent us and provides a different address, it is not us: do not send funds and report it to our support contact. Cryptocurrency transfers are irreversible: a payment sent to a wrong address, over a wrong network, or in a currency other than the one indicated on the invoice may be permanently lost and cannot be recovered or reversed by us. You must send the exact amount stated on the invoice, over the network indicated there; an underpayment cannot activate a plan automatically and will be handled case by case. Network (blockchain) fees are borne by you. The payment platform and any wallet or exchange you use to send funds (for example, Binance) are third-party services governed by their own terms and privacy policies; we do not control them and are not responsible for their availability or their acts. Where a refund is due under these Terms, it is made in USDT by the same means, for the USD value of the original purchase.

Payment issues and claims. The record of a payment is the confirmation issued by the payment provider used — for a cryptocurrency payment, the transaction on the blockchain together with the platform's confirmation; for a card or PayPal payment, the provider's transaction record. That record constitutes the evidence of payment for the purposes of these Terms. If you completed a payment and your plan is not active within twenty-four (24) hours, write to our support contact with your order number and the payment reference (for a cryptocurrency payment, the transaction ID or hash): we will locate the payment and activate your plan or refund you in full. Where the payment platform confirms that your payment was completed, we honour it and activate your plan even if the funds have not yet reached us; any issue with the platform is ours to pursue, not yours. Any claim relating to a payment that was not credited must be raised within ninety (90) days of the transaction date; after that period the transaction is considered settled. If you send more than the invoiced amount, or pay the same invoice twice, the excess is applied to your account as credit toward your next renewal (or refunded by the same method where mandatory law so requires). Cryptocurrency payments, unlike card payments, are final by design and are not subject to chargeback or reversal through any card network or bank; a claim about a cryptocurrency payment is therefore resolved with us directly, under this section.

Lawful source of funds. By paying for the Service you represent that the funds you use are of lawful origin, that you own the wallet or account from which they are sent (or are authorized to use it), and that you are not subject to sanctions nor making the payment on behalf of a sanctioned person. We may reject, hold, or return a payment — and suspend or terminate the associated account — where we reasonably suspect the payment breaches this representation or applicable anti-money-laundering rules, refunding lawfully received amounts to the originating address or account unless the law prevents us from doing so.

If we add or discontinue payment methods, this section will be updated accordingly, and any change to how renewals work will be notified to you in advance before it applies to your account; the renewal rules described above remain in force unless and until such a notice is given.

We reserve the right to modify subscription prices at any time. For existing subscribers, price changes will take effect at the start of the next billing cycle following notice via email or in-platform notification.

Plan entitlements & usage limits. Each plan currently includes the following core usage limits: Free — one (1) AI screenshot analysis per rolling seven-day period and one (1) analyzer project; Standard — one (1) AI screenshot analysis per rolling 24-hour period, five (5) analyzer projects, and access to the Trading Forum; Premium — five (5) AI screenshot analyses per rolling 24-hour period, ten (10) analyzer projects, the Trading Forum, and the Premium-only features presented in the Service (such as Synapse, the Quiz academy, the Daily Challenge, Chalkboard, and Pre-Flight). How the rolling window works. Analysis allowances are not reset at a fixed clock time or calendar date. Each individual analysis becomes available again once the applicable period (24 hours, or seven (7) days on the Free plan) has elapsed from the moment that particular analysis was used, so allowances are restored one at a time rather than all at once. Unused analyses do not accumulate, roll over, or carry forward to any later period, and they are not credits, balances, or refundable in any form: the stated figure is a maximum per period, not a quantity you are guaranteed to receive or entitled to bank. Usage limits are anti-abuse measures, not service guarantees. The complete, current description of what each plan includes is the one displayed on the plan card and pricing page at the time of your purchase, which forms part of these Terms by reference. Material reductions to a paid plan's features or limits will not apply to a billing period you have already paid for, as described in Section 17.

One-time purchases — cosmetics and the Synapse PDF. Cosmetics and the Synapse PDF are one-time purchases, not subscriptions. "Cosmetics" are decorative virtual items for the Service: camos (visual themes for the site background and quiz mascot artwork), profile frames (decorative plates shown behind your name and avatar in community areas), and cursors (decorative pointer graphics, visible on desktop devices only). Cosmetics are exclusively decorative: they do not unlock any feature, usage limit, content, or other functionality. Some cosmetics are offered only during limited time windows or rotating seasonal batches, and some can only be won through the free Rewards Features (Section 6) and are never sold; once its window or rotation ends, an item may permanently cease to be available, and nothing in these Terms entitles you to demand that any particular item be offered, re-offered, or kept on sale. The Synapse PDF — available for purchase to Premium subscribers — is exclusively a downloadable educational document and grants no additional access or functionality; after purchase you can download it again from the Service, in any of the offered languages, for as long as your account exists. Purchased cosmetics, cosmetics won through Rewards Features, and the camo included with the first activation of a Standard or Premium plan remain permanently linked to your account even if your plan later lapses; every other plan feature deactivates at the end of the paid period. If your account is terminated for a violation of these Terms (Section 10), cosmetics and other purchases are forfeited with the account and are not refunded.

The Service may include optional promotional, engagement, and gamification features, including but not limited to experience points ("XP"), ranks, badges, certificates, daily challenges, a rewards wheel or "spin" feature, leaderboards, streaks, virtual cosmetic items offered as prizes, and promotional discount or coupon codes (collectively, "Rewards Features"). These features are provided purely for engagement and promotional purposes and form no part of the paid educational value of any subscription.

No entitlement; discretionary and revocable. XP, ranks, badges, certificates, challenge results, wheel prizes, and any other Rewards Feature are granted at our sole discretion and confer no ownership, vested right, or entitlement. We may, at any time and without notice or liability, create, modify, suspend, recalculate, reset, devalue, or discontinue any Rewards Feature; change the rules, odds, availability, thresholds, or prizes of any challenge or wheel; and correct, adjust, reverse, or revoke any XP, rank, reward, or code that was granted in error, through a technical malfunction, or in violation of these Terms. Wheel prizes currently consist of virtual cosmetic items (see Section 5); prize pools may rotate (for example, monthly), and an item not won during its rotation may not be offered again. Once a cosmetic prize has been legitimately won and delivered to your account, it remains linked to your account as described in Section 5.

Promotional & discount codes. Any promotional, discount, or coupon code (including codes won through a Rewards Feature) is personal to the account to which it is issued, is single-use unless expressly stated otherwise, is non-transferable, has no cash value, may be subject to minimum purchase, plan, expiration, or other conditions, and may not be combined with other offers unless we state otherwise. We may decline, cancel, or invalidate any code that has expired, that we reasonably believe was obtained, distributed, or used through fraud, error, automation, duplication, or abuse, or that is presented by an account other than the one to which it was issued.

Rewards Features do not change the educational nature of the Service, are not an inducement to trade, and do not constitute or imply any financial advice, financial product, or thing of monetary value.

You acknowledge and accept that, given the immediate digital nature of the Service and the instant delivery of access to educational content upon payment, and except to the extent required by applicable law, no right of withdrawal, cooling-off period, or refund applies once a subscription has been activated or digital content has been delivered or made available. Where mandatory consumer-protection rules in your jurisdiction grant you rights that cannot lawfully be waived, those rights are not waived except to the extent permitted by law.

Exception — Verified Technical Failure: A refund or account credit may be considered solely in cases of a documented technical failure exclusively attributable to Tradeable's infrastructure that completely prevents access to the subscribed Service for a continuous period exceeding seventy-two (72) hours, and only upon timely written request submitted to our support contact. Tradeable retains sole discretion to determine whether the reported failure qualifies and whether to issue a refund or an equivalent account credit.

No refunds will be issued in any of the following circumstances, including but not limited to: dissatisfaction with content, change of mind, failure to use the Service, account suspension or termination due to violation of these Terms, or inability to access the Service due to the User's own device, connection, or jurisdictional restrictions.

Exception — Payment Not Credited: As described in Section 5, if you completed a payment and your plan was neither activated within twenty-four (24) hours nor resolved manually after contacting support, the payment is refunded in full.

Refunds approved under this Section are processed within fifteen (15) business days to the original payment method, subject to any additional processing times of your bank or payment provider.

All content, materials, features, and functionality available through the Service — including but not limited to text, graphics, diagrams, SVG illustrations, PDF documents, educational guides, software, audio, video, logos, trademarks, and the overall look and feel of the platform — are the exclusive intellectual property of Tradeable and are protected by applicable copyright, trademark, and other intellectual property laws.

Limited Personal License: Subject to your compliance with these Terms and timely payment of applicable fees, Tradeable grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service and its content solely for your own personal, non-commercial educational purposes.

No Competing or Derivative Products. You may not access or use the Service, nor permit or enable any third party to do so on your behalf, in order to: (a) build, develop, train, or market any product or service that competes with, or is substantially similar to, the Service; (b) copy, imitate, or replicate the design, layout, structure, features, user flows, or overall “look and feel” of the Service; (c) systematically retrieve, scrape, harvest, crawl, or index any part of the Service or its content by automated or manual means; or (d) benchmark, monitor, or extract the Service’s content, methodologies, or functionality for competitive purposes. This restriction applies whether or not you are a competitor at the time of access, and survives the termination of your account.

Any unauthorized use, reproduction, or distribution of Tradeable's intellectual property constitutes both an infringement of copyright under applicable law and a material breach of these Terms, and may result in immediate account termination, civil liability, and/or criminal prosecution to the fullest extent permitted by law.

By submitting content to public areas of the Service (such as forum posts or comments), you grant Tradeable a perpetual, irrevocable, worldwide, royalty-free license to use, display, and moderate such content in connection with the operation of the Service.

You agree not to engage in any conduct that Tradeable, in its sole discretion, determines to be harmful, abusive, fraudulent, or otherwise inconsistent with the spirit and purpose of the Service. Prohibited conduct includes, but is not limited to, the following:

• Violating any applicable local, national, or international law or regulation.
• Impersonating any person or entity, or falsely representing your affiliation with any person or entity.
• Creating multiple accounts or using another person's account without authorization.
• Posting, transmitting, or distributing spam, unsolicited messages, or commercial solicitations through any feature of the Service, including the trading forum.
• Engaging in harassment, threats, intimidation, hate speech, or any form of abusive, discriminatory, or offensive behavior toward other users or members of the Tradeable team.
• Uploading, posting, or transmitting any content that is unlawful, obscene, defamatory, pornographic, or otherwise objectionable.
• Attempting to gain unauthorized access to any portion of the Service, other user accounts, or associated systems or networks.
• Using automated tools, bots, scrapers, or similar means to extract data from the Service without express written permission.
• Interfering with or disrupting the integrity, performance, or security of the Service or its underlying infrastructure.
• Using the Service for any fraudulent purpose or in connection with any criminal activity.
• Sharing, reselling, or otherwise distributing access to your account or any paid content obtained through the Service.
• Manipulating, cheating, or gaming any rewards, gamification, XP, rank, challenge, quiz, or promotional-code system — including exploiting bugs, tampering with requests between your device and our servers, submitting results you did not legitimately achieve, altering your device's date or time, or using automation or multiple accounts to obtain rewards or codes.

This list is illustrative and not exhaustive. Tradeable reserves the right to determine, at its sole discretion, whether any conduct violates these Terms and to take appropriate action accordingly.

Tradeable may suspend, restrict, or permanently terminate your account and access to the Service for a material breach of these Terms, prohibited conduct, fraud, abuse, legal or regulatory compliance, a security risk, or any conduct reasonably likely to harm the Service, other users, or our business. For issues that are not related to fraud, security, or legal compliance, we will, where practicable, provide notice and a reasonable opportunity to cure before terminating. Suspension or termination on grounds of fraud, security, or legal compliance may take effect immediately and without prior notice.

You may cancel your subscription at any time through your account settings. Cancellation can be completed online by yourself, using the same method by which you subscribed, without contacting support and without being required to pass through any retention or "save" offer. Cancellation will take effect at the end of the current billing period, and you will retain access to the Service until that date. Voluntary cancellation does not entitle you to any refund for amounts already paid.

Upon termination of your account for any reason, all licenses granted to you under these Terms will immediately terminate, and you must cease all use of the Service and any content obtained through it.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TRADEABLE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

We do not warrant that the Service will be available at all times, that it will be free of errors or security vulnerabilities, or that any defects will be corrected. We do not warrant the accuracy, completeness, or usefulness of any content on the platform.

The Service may be temporarily unavailable due to scheduled maintenance, unplanned outages, infrastructure failures, third-party service disruptions, or causes beyond our reasonable control. We will make reasonable efforts to restore availability promptly but do not guarantee any specific response time or resolution period. No compensation, credit, or refund will be issued for any period of unavailability.

No guaranteed response or resolution times. Tradeable is operated by a small team. While we are committed to resolving bugs, errors, and service disruptions as quickly as possible, we do not guarantee any specific response time, fix timeline, or resolution deadline for any reported or discovered issue. Resolution times may vary depending on the complexity of the issue, team availability, and third-party dependencies. By using the Service, you acknowledge and accept that technical issues may take time to investigate and resolve, and you agree not to hold Tradeable liable for any inconvenience, loss of access, or damages arising from the time required to address such issues.

Tradeable makes no representations or warranties regarding the suitability of any educational content for your specific circumstances, trading style, risk tolerance, or financial situation.

Third-party data, embedded content, and economic calendar. The Service may display data, tools, charts, market information, news headlines, and an economic calendar that are provided by or embedded from third-party sources (including, without limitation, TradingView). This third-party content is provided for general educational and informational purposes only, is not financial, investment, or trading advice, and is not generated, verified, or controlled by Tradeable. We do not guarantee and are not responsible for the accuracy, completeness, timeliness, or availability of any such third-party data — including event dates and times, forecasts, actual figures, or the impact classification of any economic event — which may be delayed, incorrect, incomplete, rescheduled, or temporarily or permanently unavailable if the third-party provider changes its data, modifies its terms, or experiences an outage. You agree not to rely on any third-party data shown on the Service for any trading or financial decision, and to independently verify all event times and market information against official primary sources before acting. To the fullest extent permitted by law, Tradeable shall not be liable for any loss or damage of any kind arising from your use of, or reliance on, any third-party data, embedded widget, or external service displayed through the Service, or from any error, delay, interruption, or discontinuation thereof.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TRADEABLE, ITS OPERATORS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, OR ANY FINANCIAL LOSS, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF TRADEABLE TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO TRADEABLE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).

Exclusions from these limitations. Nothing in these Terms excludes or limits our liability where doing so would be unlawful. The exclusions and limitations of liability set out above do not apply to: (a) fraud or fraudulent misrepresentation; (b) willful misconduct or gross negligence; (c) death or personal injury caused by our negligence; or (d) any other liability that cannot be excluded or limited under applicable law. In jurisdictions whose mandatory consumer-protection rules do not permit some or all of the above exclusions and limitations, those provisions apply to you only to the extent permitted by such law, and the remainder of this Section continues in full force.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such cases, our liability will be limited to the greatest extent permitted by applicable law.

You agree to defend, indemnify, and hold harmless Tradeable and its operators, affiliates, and licensors from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of or access to the Service; (b) your violation of any provision of these Terms; (c) your violation of any third-party rights, including intellectual property rights or privacy rights; or (d) any content you submit, post, or transmit through the Service.

We reserve the right, at your expense, to assume exclusive control over the defense of any matter subject to indemnification by you. You agree to cooperate fully with our defense of such claims.

Informal Resolution First: Before initiating any formal proceeding, you agree to contact us at the email address listed in Section 18 and give us a reasonable opportunity of at least thirty (30) days to resolve the dispute informally.

Competent Courts: If the dispute cannot be resolved informally, you and Tradeable agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be submitted to the competent courts of the Bolivarian Republic of Venezuela, as set out in Section 15 — except where a mandatory consumer-protection rule of the country where you habitually reside gives you the non-waivable right to bring the claim before your local courts, in which case that right is preserved.

Individual Claims: To the maximum extent permitted by applicable law, claims shall be brought in each party's individual capacity, and not as a plaintiff or member of a class in any purported class or representative proceeding.

Exceptions: Either party may seek emergency injunctive or other equitable relief from a court of competent jurisdiction to prevent imminent harm, including unauthorized use or distribution of intellectual property.

Future Assignment: If these Terms are assigned to a company as described in Section 1, this section and Section 15 may be updated at that time, with notice to users, to reflect that entity's jurisdiction and, where appropriate, an institutional arbitration mechanism.

These Terms and any dispute arising out of or related to them or the Service shall be governed by and construed in accordance with the laws of the Bolivarian Republic of Venezuela, without regard to its conflict of law principles.

Subject to Section 14, both parties consent to the jurisdiction and venue of the competent courts of the Bolivarian Republic of Venezuela for the resolution of any dispute not resolved informally.

Nothing in this section deprives you of the protection of mandatory consumer-protection provisions of the law of the country where you habitually reside, nor of any non-waivable right to bring proceedings before the courts of that country.

If you are accessing the Service from outside Venezuela, you do so on your own initiative and are solely responsible for compliance with local laws applicable to your jurisdiction. Tradeable makes no representation that the Service is appropriate or available in any particular location.

Tradeable reserves the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or an in-platform notice.

Your continued use of the Service after any such modification constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must discontinue your use of the Service. We encourage you to review these Terms periodically.

Entire Agreement: These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Tradeable regarding the Service and supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written.

Severability: If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

No Waiver: Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

Notices; Electronic Communications. By creating an account, you consent to receive legally required notices, disclosures, and other communications electronically, and you confirm that you are able to access electronic records in the form we use (such as email and in-product notices). You agree that we may send such communications to the email address associated with your account, by in-product notice, or by other electronic means, and that they satisfy any legal requirement that the communication be in writing, to the extent permitted by applicable law. You may withdraw your consent to electronic communications only where required by applicable law and subject to any consequences disclosed at the time of consent, including that we may be unable to continue providing the Service. You are responsible for keeping your contact information current. Any notice you send to us is effective when received at [email protected]. Service emails — such as verification codes, purchase receipts, password resets, security alerts and notices about your plan or these Terms — are part of operating the Service: we send them to every account holder and you cannot opt out of them while your account exists, as they are not marketing. Marketing or promotional emails, if we ever send them, are separate and optional: where applicable law requires it we will only send them with your permission, every such email will include a way to unsubscribe, and opting out never affects the Service or the service emails above.

Assignment: You may not assign or transfer these Terms, or any rights or obligations under them, without our prior written consent. We may assign or transfer these Terms, in whole or in part, without restriction, including in connection with a merger, acquisition, reorganization, or sale of assets.

Force Majeure: We will not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor disputes, internet or telecommunications failures, or actions of governmental authorities or third-party service or infrastructure providers.

No Retroactive Changes to Paid Periods: Any changes we make to these Terms, to subscription prices, or to the features included in a plan will not retroactively reduce the access or features you are entitled to for a billing period you have already paid for in full; such changes take effect, at the earliest, at the start of your next billing cycle as described in Section 5.

Survival: Sections of these Terms that by their nature should survive termination of your account or these Terms — including, but not limited to, Intellectual Property & Content License, Disclaimers, Limitation of Liability, Indemnification, Dispute Resolution, Governing Law, and this General Provisions section — shall survive any such termination.

For questions, concerns, legal notices, or support requests related to these Terms or the Service, please contact us at:

Tradeable
Email: [email protected]

Response times may vary. For account-related issues, please include your registered email address and a description of your request.

From time to time we may announce a giveaway or prize draw ("Draw"), typically through our official social media accounts and the Socials page of the Service. This Section sets out the standing rules that apply to every Draw. The specific details of each Draw — the prize, the closing date and the steps to enter — are the ones published together with that Draw, and where they differ from this Section, those specific rules prevail for that Draw only.

No purchase necessary. Participation in a Draw never requires a purchase, a paid plan, or any payment of any kind, and buying anything does not improve your chances of winning. If a Draw asks you to follow an account, like a post, or leave a comment, those steps are free to complete.

Who may enter. Draws are open to persons who are at least eighteen (18) years old, or the age of majority in their place of residence, whichever is higher. The operator of the Service, anyone who works on it, and their immediate family members and household members may not enter. Draws are void where prohibited or restricted by law, and you are responsible for knowing whether you may lawfully take part where you live.

How the Draw is run. We run each Draw ourselves, manually. The Service does not count entries, verify that entry steps were completed, or select a winner automatically; any board, countdown or announcement shown inside the Service is informational only. We select the winner from the eligible entries at our reasonable discretion, and we may disqualify any entry we believe to be fraudulent, automated, duplicated, or made through multiple or fake accounts. Our decision on eligibility and on the winner is final.

Prizes. Unless the specific rules of a Draw say otherwise, a prize is personal to the winner, is not transferable, and cannot be exchanged for cash. We may substitute a prize of equal or greater value where the announced prize becomes unavailable. Where the prize is access to a paid plan or other digital content, it is granted as a limited-time benefit, it does not create a subscription, it does not renew, and it is subject to these Terms in full. Any tax arising from a prize is the winner's responsibility.

Winners. We will contact the winner using the details available to us — a reply or direct message on the account where the Draw was announced, or the email address registered with the Service. If a winner cannot be contacted, does not respond within a reasonable period stated in the announcement, is found to be ineligible, or declines the prize, we may select an alternative winner. We may publish the winner's public username or social media handle; we will not publish your email address or other personal contact details.

Not affiliated with any social network. A Draw announced on a social media platform is in no way sponsored, endorsed, administered by, or associated with that platform. You provide your information to us and not to the platform, and you release the platform from any liability in connection with the Draw. Each Draw is also subject to the rules of the platform on which it is announced.

Changes and cancellation. We may modify, suspend or cancel a Draw at any time, including before a winner is selected, where it is necessary for legal reasons or where the Draw cannot be run as announced. Because no purchase is required to enter, participating in a Draw gives you no right to a prize and no claim for compensation if a Draw is changed or cancelled.